xgjili Privacy Policy – How We Collect, Use, and Protect Your Personal Data

xgjili uses the personal information we collect to operate and maintain your account, process financial transactions, and deliver the services you have requested as a member in the Philippines. Your identity information is used to verify that you meet the eligibility requirements for using the platform, including age verification in compliance with applicable Philippine regulations. Transaction data is used to process deposits and withdrawals accurately, generate account statements, and investigate any payment disputes that may arise. Technical and session data is used to monitor platform security, identify and prevent fraudulent activity, and ensure that our systems remain stable and responsive for all members. We may use your contact details to send you important account notifications, security alerts, and updates about changes to our policies or services. We do not use your personal data for automated decision-making that produces legal or similarly significant effects without human review. Your data will not be used for any purpose that is incompatible with the purposes described in this Privacy Policy without your prior consent.

xgjili does not sell, rent, or trade your personal information to third parties for their own marketing or commercial purposes. We may share your data with trusted third-party service providers who assist us in operating the platform, such as payment processors, identity verification services, and technical infrastructure providers — but only to the extent necessary for them to perform their services on our behalf. All third-party service providers we work with are required to handle your data in a manner consistent with this Privacy Policy and applicable Philippine data protection laws. We may also disclose your personal information to government authorities, regulators, or law enforcement agencies when required to do so by law, court order, or in response to a lawful request. In the event that xgjili undergoes a business restructuring, merger, or acquisition, your personal data may be transferred to the successor entity, subject to the same privacy protections described here. We will notify you of any material changes to how your data is shared as a result of such events. Outside of these circumstances, your personal information remains confidential and is accessible only to authorised xgjili personnel who need it to perform their job functions.

We take the security of your personal information seriously and implement a range of technical and organisational measures to protect it from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and the xgjili platform is encrypted using industry-standard protocols to prevent interception during transit. Access to personal data within our systems is restricted to authorised personnel only, and all staff who handle member data are trained on data protection responsibilities. We conduct regular security assessments and monitoring to identify and address potential vulnerabilities in our platform infrastructure. In the event of a data breach that is likely to affect your rights or interests, we will notify you and the relevant Philippine authorities in accordance with our legal obligations under the Data Privacy Act of 2012. While we take every reasonable precaution to protect your data, no system is completely immune to risk, and we encourage you to use a strong, unique password for your xgjili account and to keep your login credentials confidential. If you suspect that your account has been compromised, please contact our support team immediately so we can take prompt action.

As a member based in the Philippines, you have rights over your personal data under the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations. You have the right to be informed about how your personal data is collected and used, and to access a copy of the personal information we hold about you at any time. You may request the correction of any inaccurate or incomplete personal data in your account by contacting our support team with the relevant details. You also have the right to request the deletion of your personal data in certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations. If you believe that your data has been processed in a manner that violates your rights, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. We will respond to all data rights requests within a reasonable timeframe and in accordance with applicable law. To exercise any of these rights, please reach out to the xgjili support team through the contact details provided on our platform.

xgjili uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and help us understand how members interact with the platform. Cookies are small text files stored on your device that allow us to recognise your browser across sessions and maintain the functionality of your account while you are logged in. We use strictly necessary cookies to ensure the platform operates correctly, as well as analytical cookies that help us measure traffic patterns and identify areas for improvement. We do not use cookies to serve third-party advertising or to track your activity across unrelated websites. You can manage or disable cookies through your browser settings at any time; however, please note that disabling certain cookies may affect the functionality of the xgjili platform. By continuing to use the platform after being informed of our cookie practices, you consent to the use of cookies as described in this section. For more information about managing cookies on your specific device or browser, please refer to your browser's help documentation.

xgjili reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or the services we offer to members in the Philippines. When we make material changes to this policy, the updated version will be published on this page with a revised date at the top. We encourage you to review this page periodically so that you remain informed about how we are protecting your personal information. If the changes are significant, we may also notify you directly through your registered contact details. Your continued use of the xgjili platform after any updates have been published constitutes your acceptance of the revised Privacy Policy. If you do not agree with any changes, you should stop using the platform and contact our support team to discuss your options. For any questions about this policy or how your data is handled, you can also visit our FAQ page for additional guidance.